If your home or business in Knoxville, TN suffers from fire and smoke damage, it is important to know who to call for your cleanup and restoration needs. Fire damage is not an easy mess to handle. SERVPRO of West Knoxville/Farragut is highly trained and experienced in fire damage cleanup and restoration and uses advanced technology and equipment to properly and efficiently make your damage seem "Like it never even happened." If disaster strikes, give our SERVPRO team a call today!
Check out our Fire Damage Tips to see what you can do until our SERVPRO of West Knoxville/Farragut team arrives.
SERVPRO of West Knoxville / Farragut
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (865) 690-9658
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Knoxville home is damaged by fire, we can respond quickly, day or night.
Faster to Any Size Fire Emergency
SERVPRO of West Knoxville / Farragut is dedicated to responding immediately to your Knoxville fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.
Locally Owned, with National Resources
SERVPRO of West Knoxville / Farragut is locally owned and operated so we are part of the Knoxville community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Knoxville, TN
- Bearden, TN
- Farragut, TN
- Rocky Hill, TN
- Hardin Valley, TN
- Blue Grass, TN
- Ebenezer, TN
- Westmoreland Heights, TN
- Northshore Town Center, TN
- Deane Hill, TN
Highly Trained Water and Fire Restoration Specialists
We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.
Step 2: Inspection and Fire Damage Assessment
We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.
Step 4: Water Removal and Drying (if water damage is present)
The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.
Step 5: Removal of Smoke and Soot from All Surfaces
We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.
Step 6: Cleaning and Sanitizing
We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
Trusted Fire Restoration Leaders
If your Knoxville, TN home has been struck by fire and smoke damage, SERVPRO of West Knoxville / Farragut is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (865) 690-9658 so that we can begin the process of making your fire incident a memory.