What our Customers say...

Fire Damage Testimonials

My insurance agent instructed me to call SERVPRO of West Knoxville after a water line failed in my condo. I have never experienced the emotional 180 degree switch that I did when SERVPRO came to clean it up. I was put completely at ease by the competence and professionalism of the crew that responded. 

John Tiernan is always so helpful, answering questions and providing great service. We are happy and confident to refer business their way!

This company is professional, and does quality work. They care about their clients and are wonderful people and their work ethic is immeasurable!

You can't go wrong with SERVPRO.

As much as one can say "It's been a pleasure" under such circumstances, it indeed has been both a fortuitous and pleasurable experience to meet such a kind, dedicated, honest, and hard working team. Thank you SERVPRO!

Very, very pleased! The crew was on time, professional, very courteous and helpful. I would definitely recommend this crew and SERVPRO again to others. Please use me as a referral!

SERVPRO's communication and explanations were excellent. They acted super fast and extremely well to my disastrous situation. They took care of removing personal items with caution care, and expertise. They had a great attitude, were very helpful, and definitely knew what they were doing.