Recent Posts

Contents, Belongings, and Restoration after Mold Damage

6/22/2018 (Permalink)

SERVPRO of West Knoxville/Farragut will clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. We are also trained to remove odors and deodorize using fogging equipment.


Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor
repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home.

SERVPRO of West Knoxville/Farragut understands mold and mold growth and have the training and equipment to remediate mold in your home. We are certified in mold remediation and can have your home ready to be moved back into without the worry of visible mold or black mold spores.

Winter Season is Here

6/19/2018 (Permalink)

The winter season is here and with it comes shorter days and lower
temperatures. No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like
fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy. Did you know, heating equipment is a leading cause of home fire deaths?
According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a
heating-related fire.

Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
Remember to turn portable heaters off when leaving the room or going to bed.
Test smoke alarms monthly.

Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.

Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer fire damage, contact your local SERVPRO® Franchise Professionals to help make it “Like it never even happened.”

What to do when mold strikes.

6/11/2018 (Permalink)

Mold Remediation What to do when mold strikes. Mold Damage In Farragut Home

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of West Knoxville/Farragut has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process.

Call the Team in Green

The mold cleanup and restoration process begins when you call SERVPRO of West Knoxville/Farragut. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment
Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment
Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration
Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold
The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Faster To Any Disaster

5/28/2018 (Permalink)

Fire Damage Faster To Any Disaster SERVPRO can fix it!

There is no disaster that hits home quite like a disaster to your property, home or business. When you have suffered a fire and water or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of West Knoxville to fix it.

Whether the job is big or small, SERVPRO of West Knoxville will be there to help make it "Like it never even happened." so you can get back to your home or business and on with your life.

SERVPRO of West Knoxville has experts who deal with mold mitigation and remediation process and what may take place if you are dealing with mold loss. As well as expertise in biohazard, crime scene, and vandalism cleanup. Whatever it maybe you can count on SERVPRO of West Knoxville.

Storm Season Is Here

5/23/2018 (Permalink)

Storm Damage Storm Season Is Here Storm Damage

It may seem early but storm season is currently underway. The season begins June 1 and runs through November 30. The Eastern Pacific storm season began in mid-May and also ends November 30.

Storms can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas. many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home and business. For more information and preparation tips, visit the Ready campaign website

Hoarding: A Serious Situation

5/16/2018 (Permalink)

Commercial Hoarding: A Serious Situation Hoarding

According to The Mayo Clinic,“Hoarding disorder is a persistent difficulty discarding or parting with possessions because of a perceived need to save them. A person with hoarding disorder experiences distresses at the thought of getting rid of the items. Excessive accumulation of
items, regardless of actual value, occurs.”

Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look
at as junk or garbage such as old newspapers, junk mail or packaging.
Hoarding can lead to homes filled with extreme clutter to full capacity
from years of accumulation, making living conditions unsanitary and
crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. SERVPRO® of West Knoxville encounter hoarding situations in several different ways. Often, SERVPRO® of West Knoxville is called for a fire or water loss and find the hoarding situation when they arrive on-site. A

SERVPRO® of West Knoxville Professional will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO® of West Knoxville, or relocated to a storage facility so work on the fire or water loss can begin. Another way SERVPRO® of West Knoxville encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will
come and try to help the hoarder sort through their contents as well.

Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO® of West Knoxville Professionals are here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call SERVPRO® of West Knoxville today

The Importance of Cleaning Dryer Vents

5/14/2018 (Permalink)

Fire Damage The Importance of Cleaning Dryer Vents Clean your dryer vents

According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home, SERVPRO® of West Knoxville can help clean dryer vents and ducts that may have lint buildup. Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the lint filter before and after each load and making sure the outdoor vent flap will open and is not
restricted by snow, a bird’s nest, or other potential obstacles.
Our certified professionals will come out for a free estimated.For more information on cleaning dryer vents, contact
SERVPRO® of West Knoxville.

Improve Your Air Quality

5/2/2018 (Permalink)

Biohazard Improve Your Air Quality HVAC Cleaning Knoxville

The ventilation system is often
the biggest culprit in poor
indoor air quality, but you
can help change that! Inspecting the
ductwork in your home should be a
high priority. In most cases, the HVAC
the system has been operating for some time
without much attention. Dirty ducts
can circulate odors, contaminants such
as mold, and irritating dust throughout
your home.

A routine part of
SERVPRO® of West Knoxville’s
service is inspecting the heating,
ventilation, and air conditioning unit
(HVAC). Keeping the HVAC and
ductwork clean can potentially extend
the life-span of the equipment by
allowing it to operate at peak condition,
which may help save you money. Duct
cleaning may not always be necessary.
SERVPRO® of West Knoxville
will inspect your HVAC system and
ductwork and make recommendations
about the best way to address any indoor
air quality concerns. This inspection can
help save you money and provide peace
of mind on the health of your HVAC
system and ductwork.

In some circumstances, such as
after a fire, smoke, or suspected mold
growth, duct cleaning becomes an
essential part of the cleanup process.
In these cases, SERVPRO®
of West Knoxville can often restore
the HVAC system and ductwork to pre-damage
condition. If you have a fuel-burning
furnace, stove, or fireplace, the U.S.
Environmental Protection Agency
(EPA) recommends they be inspected
for proper functioning and be serviced
before each heating season to protect
against carbon monoxide poisoning.

The SERVPRO® of West Knoxville Duct Cleaning
The system is proven and cost-efficient.
Unlike the majority of duct cleaning
services, SERVPRO® of West Knoxville uses a portable ventilation
and air duct cleaning system to examine
ductwork and make a clean sweep,
removing years of dust and grime.

  • The process begins by using
    patented equipment, including a
    roto-scraper, which automatically
    adapts to the duct’s shape and
    diameter while traveling through
    the duct, removing debris and filth
    before vacuuming begins.
  • Next, a powerful push-pull air
    delivery and collection system
    transfers the debris from the
    ducting to a 16-gallon container.
  • Air is filtered through a HEPA
    filtration system, removing 99.97
    percent of the particles in the
    airstream. HEPA filters capture
    debris and keep the indoor
    environment clean.
  • As an optional process, a sealant or
    coating product may be sprayed to
    address odor or microbial concerns.
    n Filters will either be cleaned
    or replaced to remove odor
    and dirt.
    For more information on duct
    cleaning or to schedule an appointment,
    contact your local SERVPRO® of West Knoxville.

Busted Pipe In Knoxville Home

4/17/2018 (Permalink)

Storm Damage Busted Pipe In Knoxville Home Water Damage Knoxville

Water damage can happen at any time. Most of the time it is when you least expect it. Mr. Summner experienced this when he was away on vacation. A pipe burst in his ceiling, but it was not until two weeks later that a neighbor noticed the damage. The pipe had been leaking from an 18-foot ceiling. His first call was to SERVPRO of West Knoxville. Our highly trained professionals came out immediately to asses the damage. Since the pipe had been leaking for an extended period of time there was a lot of damage. 50% of the entire ceiling had to be torn out and replaced. All of the hardwood floors in the house had to be removed. The subfloor was either dried or removed. We were able to replace the flooring. All in all, over 5000 square feet of the house was damaged. Mr. Summner was extremely pleased with how quickly and professionally our team was.

Severe Weather Safety

4/4/2018 (Permalink)

Water Damage Severe Weather Safety Severe Weather Safety

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms.

- 10,000 severe thunderstorms
-5,000 floods or flash floods
-1,300 tornadoes
-2 landfalling deadly hurricanes

Approximately 98 percent of all presidentially declared disasters are weather-related, leading to around 650 deaths per year and nearly $15 billion in damage. Knowing your risk severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain an NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook and Twitter Your preparedness story will inspire others to do the same.